Automate Your
Back-Office
AI-powered workflow automation platform that streamlines your back-office operations with personalized, white-glove service. Built on enterprise-grade n8n workflows and AWS infrastructure.
Complete End-To-End Office /
Back Office Automation
End-to-end AI solutions designed to streamline your business operations with personalized, white-glove service across all industries and workflows.
Appointment Confirmation
Multi-channel confirmations via SMS and voice
Communication Hub
Centralized omnichannel communication management
Workflow Automation
Custom back-office process automation
Built on Enterprise
Grade Infrastructure
Our platform combines the flexibility of n8n workflow automation with the reliability of AWS cloud infrastructure, delivering scalable AI solutions for your business.
Enterprise Security
SOC 2 Type II certified with end-to-end encryption and compliance monitoring.
n8n Workflow Engine
Visual workflow builder with 400+ integrations and custom node support.
Real-Time Analytics With Custom Analytics
Comprehensive dashboards with AI-powered insights and predictive analytics.
Trusted Across Industries
From healthcare to finance, retail to professional services, our AI automation platform delivers personalized solutions with white-glove support across every business sector.
Healthcare & Medical
Streamline patient communications, appointment scheduling, billing, and administrative workflows.
Professional Services
Intelligent email campaigns, SMS Campaigns, and AI-driven reporting.
Financial Services
Enhance customer service with automated loan servicing and payment reminders.
Honest testimonials
Here’s what people are saying about us
AshantiAI was plugged into our SIP trunk and workflows in just a few days, without disrupting our team. The voice agent verifies identity, proposes payment plans, and sends receipts—no more juggling screens. Compliance and escalations are baked in, which gives me confidence to scale campaigns.
William Nelson
Member, Channer LLC
We’re getting fewer dead-end calls and more right-party contacts. Routine arrangements are automated end-to-end, allowing our representatives to focus on nuance instead of repetition. The reporting lets us coach and fine-tune scripts without retraining staff.
Earl Ray
Co-Owner, Omni Mediation Services
Healthcare payments require empathy and precision—AshantiAI consistently nails the tone and the checklist. We launched multilingual inbound in a week and added outbound reminders without changing our CRM. Patients get clear options and receipts, and our team gets clean, auditable data.
Tennille Wiliams
CEO, Felxicare Pro
AshantiAI’s campaign dialer, combined with real-time workflows, cuts the busywork we used to drown in. The agent negotiates within our rules and then transfers the situation to a representative when a human touch is required. It feels like adding a trained teammate that never sleeps.
Olivera Ristovska
Member, Integrated Resolution Services
Implementation was refreshingly straightforward, and we were live in no time. The transcripts, tags, and QA dashboards make compliance reviews faster and less stressful. Clients notice the professionalism, and our collectors appreciate the reduced after-call work.
Anna Yon
CEO, Co-Founder.
AshantiAI was plugged into our SIP trunk and workflows in just a few days, without disrupting our team. The voice agent verifies identity, proposes payment plans, and sends receipts—no more juggling screens. Compliance and escalations are baked in, which gives me confidence to scale campaigns.
William Nelson
Member, Channer LLC
We’re getting fewer dead-end calls and more right-party contacts. Routine arrangements are automated end-to-end, allowing our representatives to focus on nuance instead of repetition. The reporting lets us coach and fine-tune scripts without retraining staff.
Earl Ray
Co-Owner, Omni Mediation Services
Healthcare payments require empathy and precision—AshantiAI consistently nails the tone and the checklist. We launched multilingual inbound in a week and added outbound reminders without changing our CRM. Patients get clear options and receipts, and our team gets clean, auditable data.
Tennille Wiliams
CEO, Felxicare Pro
AshantiAI’s campaign dialer, combined with real-time workflows, cuts the busywork we used to drown in. The agent negotiates within our rules and then transfers the situation to a representative when a human touch is required. It feels like adding a trained teammate that never sleeps.
Olivera Ristovska
Member, Integrated Resolution Services
Implementation was refreshingly straightforward, and we were live in no time. The transcripts, tags, and QA dashboards make compliance reviews faster and less stressful. Clients notice the professionalism, and our collectors appreciate the reduced after-call work.
Anna Yon
CEO, Co-Founder.Frequently
Asked
Questions
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What is AshantiAI?
AshantiAI is a voice agent and automation OS that runs on SIP and AWS. It handles compliant collections, payment scheduling, and back-office/RCM workflows end-to-end.
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How is it different from a dialer or simple reminders?
It facilitates two-way, policy-aware conversations and then executes automations (APIs/DBs/ files) within the same flow, eliminating the need for swivel-chair work.
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Which back-office tasks can you automate?
Dispute intake and routing, case creation, document packet generation, payment posting/reconciliation, promise-to-pay tracking, letters/receipts, and scheduled reports.
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How fast do we see value?
Connect SIP + data and launch a templated “collections + payments” flow in hours. Then add 1–3 runbooks (receipts, disputes, reconciliation) for quick lift.
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What systems do you integrate with?
Telephony (SIP/Asterisk and Twilio), databases (MySQL/Postgres/SQL Server), CRMs/ERPs/ticketing systems, accounting/gateways, storage (S3/Drive/SharePoint/Google Drive, etc), and any REST/SOAP services via n8n.
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Do you process payments and reconcile them?
Use your existing gateway. We provide secure links/DTMF, auto-pause outreach on payment, send receipts, and post results back with reconciliation references.
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Can we offer payment plans or late fees?
Yes, rule-bound plans and fee policies with installment tracking and pre-due reminders across voice/SMS/email.
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What channels do you support, and how’s deliverability handled?
Voice AI (multilingual, barge-in), SMS, and Email with STIR, throttling, time-zone/quiet-hour controls, and opt-out handling.
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How are disputes and “stop calling” handled?
The agent captures the issue verbatim, pauses outreach, opens a routed case, and logs all information for audit purposes.
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Is AshantiAI for B2B or B2C?
Both. Flows align with regional rules (including consent, disclosures, and calling windows) and support routing to portfolio/account owners.
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Can we control who gets contacted and what automates their responses?
Yes, segment by balance, delinquency, tags, risk tier, or custom logic; choose per-segment cadence and which automations fire.
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How do roles, approvals, and change control work?
Granular roles for Finance/Ops/Compliance/Admin, optional pre-send approvals, versioned scripts/runbooks, and full audit trails with rollback.
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What about security, compliance, and data residency?
Encryption in transit/at rest, least-privilege, SAML (eligible plans), PCI-friendly payment patterns, GDPR/CCPA/TCPA-aware flows, regional deployment options, and retention controls.
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Can our team build or extend automations?
Yes, use n8n templates/nodes and customize steps, approvals, retries, and error handling. Starter runbooks included.
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How do you prove ROI?
Dashboards track right-party contact rate, promise-to-pay, amounts collected, admin hours eliminated, days-to-pay, and lift vs. baseline (exportable to BI).
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Can you automate medical coding and claim scrubbing?
Yes, Automated Coding suggests CPT/ICD codes based on documentation, and Claim Scrubbing flags errors/missing data to boost first-pass acceptance.
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Do you predict and prevent denials?
Yes, models highlight likely denials and recommend fixes; RCM optimization prioritizes worklists using payer trends and reimbursement patterns.
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How do you handle patient billing and payments?
Automated statements (email/SMS/mail), AI payment-plan recommendations, and 24/7 billing chatbots/voice agents to answer questions, capture payments, and set plans.
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Scheduling, admin, and documentation automation?
Appointment scheduling by availability/eligibility, no-show prediction with proactive reminders, prior-auth checks/submissions, plus voice-to-text dictation and form autofill to cut manual entry.
Should you be ready
to transform your office or back office?
Join 500+ businesses who've streamlined their operations with AshantiAI's white-glove automation service.
Get personalized workflows designed specifically for your business needs.
