Voice Collections
Collections don’t have to be intrusive or inconsistent. Our AI-powered voice collection workflows bring personalization and empathy into every interaction, with automated scripts that adapt to customer responses. Multi-channel follow-ups via SMS and email reinforce communication, while real-time dashboards display performance metrics such as call success rates, durations, and total amounts collected.
This system reduces the burden on human agents while increasing collection efficiency. By combining automation with compliance-ready processes, Ashanti AI ensures that every outreach respects both regulatory boundaries and customer experience.
